Shipping Terms

TITLE TRANSFER All sales are F.O.B. (Freight on Board) factory and title to the shipment passes to you once your shipment is loaded on the truck at factory. We are not liable thereafter for any loss of the shipment, or damage to, or caused by the shipment after it is loaded on the truck at factory. Any claims for loss after the shipment is loaded at factory will need to be filed by the customer directly with the freight company.

LIABILITY  TRASSIG CORP shall not be liable for incidental, indirect, special, or consequential damages. In no event will TRASSIG CORP be liable for damages beyond the invoiced price.

UNLOADING OF FREIGHT: Unless otherwise specifically stated, it is the customer’s responsibility to unload their freight shipments from the truck. Shipments will be delivered to or as close to your property line and or driveway provided the location is deemed assessable by the delivering carrier. Please tell us at the time of purchase of any unusual or difficult location or delivery issues, so necessary arrangements may be made with the delivering carrier, where possible. There may be additional shipping costs depending on your specific situation. The driver is not obligated to help you unload your freight (although some will), so be sure to have 1-2 people there to help you unload.

DAMAGED SHIPMENTS: Occasionally, shipments will get damaged during transit. All merchandise must be inspected prior to signing acceptance from the carrier. If any damage is found, IT MUST BE NOTED ON THE DELIVERY RECEIPT. We cannot file a claim with the freight carrier if it is not noted and in such case, we cannot be responsible for any damage not noted on the delivery receipt. If you cannot inspect the merchandise, please note on the delivery receipt any damage noticed on the packaging itself.

MISSING PARTS: All missing parts must be reported to us within 10 days of your receipt of your order. We will not replace any parts that are not reported within that 10 day period.